Core Values and Business Principles
PIAM CORE VALUES
Due Diligence – Research, research and more research.
Structure – Checks and balances, independent expertise, bank involvement. Transparency of management through reporting, of risk and risk reduction.
Communication – Transparent communication with associates and experts, management reports and board meetings.
Client always retains control.
Business Principles
Our clients’ interests always come first. Our experience shows that if we serve our clients well, our own success will follow.
Integrity and honesty are at the heart of our business.
Our goal is to provide superior advice resulting in superior returns to our clients.
We take great pride in the professional quality of our work. We have an uncompromising determination to achieve excellence in everything we undertake
We stress creativity and imagination in everything we do. While recognising that the old way may still be the best way, we constantly strive to find a better solution to a client's problems.
We constantly strive to anticipate the rapidly changing needs of our clients and to develop new services to meet those needs.
We know that the world of property investment will not stand still and that complacency can lead to extinction.
We regularly receive confidential information as part of our normal client relationships. To breach a confidence or to use confidential information improperly or carelessly would be unthinkable.
Our business is highly competitive, and we aggressively seek to expand our client relationships. However, we must always be fair competitors and must never denigrate other firms.
Company Philosophy
- We encourage our staff to work “part-time” or “flexi-time” so that they may work around their family commitments rather than being forced to fit family responsibilities around work.
- We encourage our staff to add value at all levels. We aim to create an environment where employees and agents can expand their personalities.
- We have zero tolerance for rudeness or bad temper in any of our business relationships whether these are with suppliers or clients. In every case PIAM will cease to do business with individuals or firms that do not treat our staff with common decency.
- We aim to conduct our business in an environmentally friendly manner. Our aim is to work in a “paperless” office surrounding. To this end, most of our communications with clients must be via e-mail. We believe this will also protect PIAM and our clients, as communication will always be in writing.
- We provide no company brochure but rather refer clients to our web site. Individual questions are then answered for via email.